Summary
Overview
Work History
Education
Skills
Timeline
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Caden Berg

Christiansburg ,VA

Summary

Experienced Footwear Team Lead with strong background in footwear retail. Skilled in managing teams, optimizing processes, and improving sales performance. Demonstrated ability to maintain high standards of customer service while overseeing inventory management and operational efficiency. Proven efficacy in leadership roles, fostering team growth and driving revenue increases.

Overview

3
3
years of professional experience

Work History

Footwear Associate

Dicks Sporing Goods
Christiansburg, VA
10.2021 - Current
  • Provided excellent customer service to ensure satisfaction with each purchase.
  • Organized shelves and displays to create a visually appealing shopping environment.
  • Restocked shelves with new merchandise according to store standards.
  • Performed daily sales transactions accurately while following cash handling procedures.

Footwear Team Lead

Dicks Sporing Goods
Christiansburg, VA
06.2022 - 02.2024
  • Responsible for providing leadership and direction to the Footwear team members, ensuring that customer service standards are met.
  • Developed strategies and plans to increase team productivity and efficiency.
  • Trained new employees on company policies and procedures related to footwear products.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Collaborated with other departments such as marketing, visual merchandising, operations and finance to drive business initiatives.

Education

Bachelor of Science - Criminal Justice

Radford University
Radford, VA
06-2025

Skills

  • Brand Awareness
  • Problem-Solving
  • Store maintenance
  • Customer Service
  • Store Organization

Timeline

Footwear Team Lead

Dicks Sporing Goods
06.2022 - 02.2024

Footwear Associate

Dicks Sporing Goods
10.2021 - Current

Bachelor of Science - Criminal Justice

Radford University

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Caden Berg