Web developer and UI/UX designer specializing in dynamic React applications. Proficient in JavaScript, Tailwind CSS, and GSAP, with a strong foundation in UX research to inform design decisions. Developed multiple React applications through personal and in-class projects, demonstrating critical thinking and problem-solving skills gained from IT support experience. Seeking a position to further enhance design and analytical capabilities.
Overview
7
7
years of professional experience
Work History
IT Support Technician
University of Missouri
Columbia, USA
01.2025 - Current
Company Overview: Providing remote and on-site technical support to students and faculty. Diagnose and resolve hardware, software, and network issues. Assist in configuring and maintaining IT infrastructure, including servers, workstations, and network devices.
Conducted routine maintenance on computer systems to ensure optimal performance.
Tracked progress of service requests using ticketing system while providing timely updates to customers.
Engineering Peer Mentor
University of Missouri
01.2024 - Current
Organize and lead student workshops.
Serve as a role model by demonstrating and mentoring first-year students.
Guided students through academic challenges and provided peer support.
Shift Lead
Smoothie King
Liberty, USA
01.2019 - 12.2021
Managed team members, and ensured daily operations were running smoothly.
Provided customer service, and ensured customer satisfaction.