Special Events and Attractions Lead with 5+ years of experience at the Disneyland Resort, supporting high-profile events, attraction operations and Cast Member development. Experienced in event logistics, training, guest flow, operational decision-making and cross-functional coordination with teams including Public Affairs and Government Relations.
Work History
Event Experiences Services Lead and Trainer
4 Years 2 Months
The Walt Disney Company | 08.2022 - Current
- Coordinated operational logistics for high-profile Disneyland Resort events, partnering across multiple departments to support staffing needs, Guest flow and event execution.
Coached and developed 60+ Cast Members to support operational readiness and maintain service standards.
Managed event transportation and media itineraries, collaborating with Public Affairs and
Government Relations.
Attractions Working Lead and Trainer
2 Years 10 Months
The Walt Disney Company | 12.2023 - Current
Led and motivated Cast Members in achieving top counts multiple times throughout the year, contributing to sustained departmental excellence.
Developed a process to support show and immersion while engaging Cast Members through interactive participation.
Received leadership recognition for fostering inclusive culture and strengthening collaboration across Cast Members.
Attractions Working Lead
1 Year 2 Months
The Walt Disney Company | 08.2025 - Current
Managed real time operational decisions involving ride downtime, guest flow, staffing adjustments and recovery procedures.
Education
Bachelor of Science - Communications
Wilminton University | New Castle, DE | 12-2026
Dean's List 2024
Skills
Teamwork and collaboration
Problem-solving
Critical thinking
Attention to detail
Flexible and adaptable
Friendly
positive attitude
Accomplishments
Selected by Disneyland Resort Government Relations to represent Cast Members during a meeting with California Gov. Gavin Newsom.
Chosen by Public Affairs to represent the Disneyland Resort Cast before a panel of political influencers.
Selected to represent Disneyland Resort in a Disney Cast Life commercial.
210+ formal performance recognitions from leadership, Cast, and Guests
Certification
Certificate in Hospitality Tourism and Management, Florida Atlantic University - April 30, 2020