Caden Pitalo
Allen,TX
Summary
Resourceful and dedicated person with motivational leadership, training and employee supervision experience. 1 Year in the managerial field of work
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
Boardwalk Bites
12.2016 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Trained and supervised cooking staff to expertly meet daily needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Runner
TopGolf
12.2021 - 12.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Developed and maintained strong relationships with customers to foster repeat business.
Security Guard
Allen ISD
10.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
On Ice Operations
Allen Americans
10.2018 - 11.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Allen High School
Allen, TX05.2023
Skills
- Emergency Situations
- Legal Code Knowledge
- Criminal Rights
- Safety Management
- Preventing Incidents
- De-Escalating Conflicts
Certification
Level 2 security certification
Timeline
Security Guard
Allen ISD
10.2022 - 01.2023
Food Runner
TopGolf
12.2021 - 12.2023
On Ice Operations
Allen Americans
10.2018 - 11.2021
Cook
Boardwalk Bites
12.2016 - Current
High School Diploma -
Allen High School