Caden Robertson
MIDDLETOWN,OH
Summary
Versatile and results-oriented professional with a track record of enhancing customer satisfaction through expert troubleshooting and repair, notably at Crown Lift Trucks. Skilled in technical troubleshooting and maintaining a positive attitude under pressure, I excel in fast-paced environments, significantly improving operational efficiency. Specialize in field repairs and customer service, demonstrating a commitment to excellence and innovation.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
10.2023 - Current
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Line Supervisor
AMS
04.2022 - 10.2023
- Fueling of aircraft and assisting passengers with their needs.
- Operated and maintained airfield equipment as necessary.
Lube Technician
Jiffy Lube
08.2021 - 04.2022
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Sales Associate
Walmart
10.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Madison Highschol
Middletown, OHSkills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Customer service
- Technical troubleshooting
- Inventory management
- Power tools operation
- Repair and installation
- Installation and maintenance
- Electrical troubleshooting
Timeline
Field Service Technician
Crown Lift Trucks
10.2023 - Current
Line Supervisor
AMS
04.2022 - 10.2023
Lube Technician
Jiffy Lube
08.2021 - 04.2022
Sales Associate
Walmart
10.2020 - 08.2021
Madison Highschol