Cadencd Rodriguez
El Paso,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Shift leader
Dave’s Hot Chicken
El Paso, TX
02.2024 - Current
- Supervised team members during busy meal periods to ensure efficient service.
- Trained new employees on food preparation and safety procedures.
- Managed inventory levels to maintain stock for daily operations.
- Assisted in resolving customer complaints with professionalism and care.
- Implemented sanitation standards to ensure a clean kitchen environment.
- Monitored cooking times and temperatures for food quality assurance.
- Enforced company policies to maintain a positive workplace culture.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
Crew Member
Sonic
El Paso, Texas
05.2023 - 01.2024
- Delivered high-quality customer service in fast-paced drive-in environment.
- Prepared and served food and beverages according to company standards.
- Operated kitchen equipment safely and efficiently during busy shifts.
- Engaged customers with friendly interactions to enhance their experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
Education
Horizon High School
El Paso, TexasSkills
- Team supervision
- Staff training
- Inventory management
- Quality assurance
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Issue resolution
- Positive attitude
- Flexible schedule
- Creative problem solving
Certification
- Serve safe certification
Timeline
Shift leader
Dave’s Hot Chicken
02.2024 - Current
Crew Member
Sonic
05.2023 - 01.2024
Horizon High School