Cadence Bonilla
Stockton,CA
Summary
Dedicated, bilingual team player with strong communication and problem solving skills, and a proven track record of delivering excellent service in fast-paced environments. Experienced in creating positive, nurturing experiences, I excel in multitasking, maintaining safety, and fostering positive relationships. Eager to bring my strong work ethic and enthusiasm for customer service to a dynamic team, while contributing to a team oriented environment and maintaining high standards of quality and cleanliness
Overview
2
2
years of professional experience
Work History
Babysitter
Family Friends
Stockton Ca
02.2022 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
Waitress Trainee
Private Employer
San Francisco, CA
05.2024 - 07.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Education
High School Diploma -
California Virtual Academy
Stockton Associate Of Political Science - Political Science
Norco College
Norco, CASkills
- Patience and empathy
- spanish speaking
- bilingual
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
- Attention to detail
- Conflict resolution
- Adaptability and resilience
- Active listening
- Managing routines
- Schedule management
- Routine management
- Licensed driver
- Clear communication
- Creative problem solving
- Multitasking and organization
- Discipline
- Emotional intelligence
- Calm demeanor
- Positive and professional
- Follows directions
- Dependable and responsible
- Multitasking
- Teamwork and collaboration
- Excellent communication
- Emotionally supportive
- Friendly, positive attitude
- Customer service
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Waitress Trainee
Private Employer
05.2024 - 07.2024
Babysitter
Family Friends
02.2022 - 08.2024
High School Diploma -
California Virtual Academy
Associate Of Political Science - Political Science
Norco College