Provide good customer service to customers. Highly adaptable and creates good relationships with people. Able to explain concepts and procedures to new hires. Good problem solving skills and can handle heated situations.
Overview
3
3
years of professional experience
Work History
Desk Service Assistant
Ferris State University
09.2024 - Current
Responsible for materials being checked out from the desk
Kept logs through Microsoft Excel
Handled and logged mail and packages
Worked with residents to assist them and their needs
Crew Trainer
McDonald's
01.2023 - Current
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing efficient service.