An experienced hospitality worker of 3 years. Excels in a fast-paced environment. Can handle several competing responsibilities at a time. A team player with strong empathy for not only fellow colleagues but guests and patients as well. Someone who is reliable, trustworthy, and compassionate with a strong work ethic.
Took orders and delivered food and drinks to multiple tables, including several large parties. Gained experience in managing the needs of multiple patrons at the same time. Prioritized multiple competing requests based on urgency. Maintained consistent and clear communication with not only restaurant guests but also front-of-house colleagues as well as kitchen staff to mitigate miscommunication to create an environment with as little stress as possible for everyone. Had to be very observant and use organizational skills to take notice when a customer needed help without having to ask them, and make sure appropriate help went to the correct patrons each shift.
Oversaw the dining experience for multiple tables at once. Often utilized strong social skills and communication to keep guests and kitchen staff informed and minimize stressors from miscommunication. Took food and drink orders electronically through a TOAST device to ensure smooth order transfer to the kitchen. Deliver food to patrons swiftly and efficiently. Also responsible for taking carryout orders by phone, which offered a layer of prioritization and multitasking. If a customer entered, I had to communicate with them directly to answer whether they would like a table or had come for a carryout pickup.
Primarily responsible for maintaining a clean, sanitary, and organized environment for all residents as well as fellow staff members and visitors.Entered each room demonstrating the preferred amount of interaction by different residents, adjusting to each. Maintained the sanitation and cleanliness of communal spaces such as the entertainment and game room, the front entrance, and the dining room. Also helped to maintain the sanitation and organization of staff areas such as the break room, staff bathrooms and nurse-stations. Regularly coordinated with fellow staff, residents, and their families to give everyone a clean and safe work environment on a schedule that allowed for the most convenience possible. Also responsible for collecting laundry from their bins as well as all linens that were used, and washing them. Would dry and fold the clothing and sort them by owner. Would then deliver each item to its respective owner. Demonstrated prioritization, time-management, organization, social and communication skills as well as a balance of speed and efficiency to be successful in this occupation.