Prepared treatment areas by sanitizing equipment and ensuring availability of necessary supplies.
Trained new staff members on clinic procedures, safety protocols, and patient handling techniques.
Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
Developed strong working relationships with Physical Therapists, contributing to an effective team dynamic that enhanced the overall quality of patient care.
Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
Provided compassionate care to patients, fostering a supportive environment conducive to healing and recovery.
Assisted in training new staff members on clinic procedures, sharing knowledge acquired through experience as a Physical Therapist Technician.
Assisted with reception duties like scheduling patients and completing follow up calls.
Inventoried supplies and ordered more for office and patient rooms.
Maintained cleanliness and sanitation of clinic or treatment environment.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Checked physical therapy supplies, assisting with ordering and restocking.
Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
Prepared for sessions by setting up patient treatment areas and equipment.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Hostess/ Carry Out
Hacienda Mexican Restaurants
02.2023 - 01.2024
Greeted guests warmly, ensuring positive first impressions and enhancing dining experiences.
Managed reservations efficiently, optimizing seating arrangements to maximize restaurant capacity.
Trained new hostesses on procedures, improving team performance and consistency in guest handling.
Monitored dining area for cleanliness and organization, contributing to a pleasant atmosphere for patrons.
Implemented waitlist management strategies, reducing wait times during peak hours while maintaining service quality.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Delivered pick-up and curbside orders to guests.
Advised customers about special offerings and menu items to help drive sales.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Input orders accurately into POS terminal, split bills and accepted payments.
Zoo Teen Volunteer
Mesker Park Zoo
05.2020 - 08.2022
Developed interactive learning materials for youth programs, promoting engagement with wildlife education efforts.
Supported educational programs by preparing materials and assisting instructors, resulting in more engaged participants.
Assisted in the planning and execution of special events, increasing community involvement and support for the zoo.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Strengthened communication skills through regular interactions with others.
Demonstrated strong organizational and time management skills while managing multiple projects.
Communication with younger ages 3-11 in summer camp