Cadence Henderson
Lubbock
Summary
Resourceful professional with a background in customer service and operations. Known for creative problem-solving and effective team collaboration, fostering a clean and safe atmosphere while driving positive guest interactions.
Overview
2
2
years of professional experience
Work History
Team Member
Dusty Coast Sodas
Lubbock, TX
09.2025 - Current
- Operated soda dispensing equipment ensuring consistent quality and flavor.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, tracking stock levels and product rotation.
- Maintained cleanliness of work area following health and safety regulations.
- Supported training of new staff on operational procedures and customer service standards.
- Executed daily cash handling tasks accurately, ensuring balanced registers at shift end.
Shift Leader
D-BAT Permian Basin
Midland, TX
01.2024 - 06.2025
- Provided exceptional customer service by greeting guests, answering inquiries, and assisting with scheduling lessons, camps, and cage rentals.
- Managed check-ins, processed payments, and promoted memberships and handled pro-shop sales.
- Maintained accurate customer records, handled cash drawer balancing, and stocked pro-shop.
- Ensured a clean, safe, and welcoming facility.
Education
Kinesiology
Texas Tech University
Lubbock, TX05-2027
Associate of Science - Kinesiology
Odessa College
Odessa, TX05-2027
Skills
- Customer service (In-person and the on phone)
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Online Scheduling
- Cash handling
- Cleaning
- Computer skills
- Creativity and innovation
- Product knowledge
- Training and mentoring
Timeline
Team Member
Dusty Coast Sodas
09.2025 - Current
Shift Leader
D-BAT Permian Basin
01.2024 - 06.2025
Kinesiology
Texas Tech University
Associate of Science - Kinesiology
Odessa College