Summary
Overview
Work History
Education
Skills
Timeline
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Cadence Jackson

Auburn,NY

Summary

Dynamic and dedicated professional with experience at Crosstown Hospitality LLC, as well as Applebee's, excelling in customer service and effective multitasking. Recognized for training new staff and enhancing guest experiences through patience and empathy. Proven ability to manage reservations and special requests, ensuring a welcoming atmosphere and seamless dining operations.

Knowledgeable sales associate at Marshall's with background in retail coordination. Successfully managed retail operations, optimizing stock levels and ensuring high customer satisfaction. Demonstrated organizational skills and team leadership in fast-paced retail environments.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Marshalls
Auburn, NY
11.2025 - 01.2026
  • Assisted customers in product selection and provided tailored recommendations based on individual needs.
  • Operated point-of-sale system, ensuring accurate transactions and efficient checkout processes.
  • Maintained organized merchandise displays, enhancing visual appeal and driving customer engagement.
  • Collaborated with team members to achieve sales targets through effective communication and support.

Hostess

Applebee's Grill + Bar
Auburn, NY
05.2025 - 10.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating arrangements and reduce wait times.
  • Collaborated with kitchen and service staff to streamline guest service operations.
  • Assisted in training new hosts on customer service standards and procedures.

Hostess

Crosstown Hospitality LLC
Cary, NC
04.2023 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.

Education

Associate of Science - Criminal Justice

Cayuga Community College
Auburn
05-2027

High School Diploma -

Cary High School
Cary, NC
06-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Greeting guests
  • Table bussing
  • Special requests handling
  • Service prioritization
  • Retail
  • Retail transactions

Timeline

Retail Sales Associate

Marshalls
11.2025 - 01.2026

Hostess

Applebee's Grill + Bar
05.2025 - 10.2025

Hostess

Crosstown Hospitality LLC
04.2023 - 08.2024

Associate of Science - Criminal Justice

Cayuga Community College

High School Diploma -

Cary High School