Cadence Knowles
Heartland Dental
BLOOMINGTON,IL
1
Certification
3
years of professional experience
Dedicated and companionate team member with a strong foundation in patient scheduling, team collaboration, and oral health education. Committed to enhancing patient satisfaction and streamlining office operations. Eager for new challenges and environments.
Work History
Heartland Dental Assistant
3 Years 1 Month- Prepared examination rooms and ensured sterilization of instruments for optimal patient safety.
- Supported the dental team during procedures by providing necessary instruments and materials promptly.
- Educated patients on oral hygiene practices to improve long-term dental health outcomes.
- Maintained accurate patient records and updated treatment plans in electronic health record systems.
- Coordinated appointments and follow-up visits to optimize patient flow and satisfaction levels.
- Trained new staff on office protocols and best practices for patient care delivery.
- Implemented inventory management processes, reducing waste and ensuring supply availability for procedures.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Enhanced team productivity by providing timely assistance and teamwork.
Education
High School Diploma
Skills
Professional etiquette
Patient care coordination
Knowledgeable in Dentrix
Staff training
Inventory management
Supply chain management
HIPAA compliance
Care coordination
Oral health education
Team collaboration
Team collaboration abilities
Patient care coordination
Professionalism and etiquette
Patient relations
Certification
- Certified Dental Assistant
- CPR Certified Training
- OSHA Compliance Certified
- HIPPA Compliance Certified
Timeline
Heartland Dental Assistant
Heartland Dental
07.2023 - CurrentRead More
Canton High School
High School Diploma
Read More