Cadence Tidwell

Directed day-to-day activities in a high-traffic upscale dining venue.

Directed daily operations of a workforce exceeding 40 team members across multiple roles.

Conducted daily pre-shift meetings to ensure seamless service.

Achieved success in managing and resolving conflicts involving team-members or guests.

Partnered with trainers from different regions to prepare more than 50 trainees for their roles in new restaurant settings.

Lead classes and developed specialized materials in order to teach and develop new team members.

Guided team in maintaining Eddie V's core standards during training.

• Assisted in menu knowledge and wine pairings for optimal guest experience.
• Maintained cleanliness and organization of dining area throughout service shifts.
• Trained new team members on standard operating procedures and service protocols.

• Monitored inventory levels and communicated needs to management for restocking supplies.
• Contributed to a positive team environment by fostering open communication among staff members.