Cadence Wilkes
Parma,Ohio
Summary
Dynamic and detail-oriented professional with experience at Starbucks and Panera Bread, excelling in customer interaction and team collaboration. Proven ability to train staff and enhance service quality, ensuring compliance with health standards. Recognized for exceptional time management and a friendly demeanor, contributing to a positive customer experience.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks, Barista
10.2023 - Current
- Crafted and delivered high-quality beverages in alignment with standardized recipes.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Engaged with customers to provide exceptional service and enhance their experience.
Crew Member
Aldi
07.2023 - 09.2023
- Provided exceptional customer service by assisting shoppers with inquiries and product selections.
- Maintained store cleanliness and organization to enhance shopping experience for customers.
- Operated cash register accurately, processing transactions swiftly while ensuring cash handling protocols.
- Collaborated with team members to restock shelves efficiently, ensuring optimal product availability.
Shift Leader
Panera Bread
12.2021 - 02.2023
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored team members on efficient service practices and menu knowledge.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Led shift meetings to communicate goals, resolve issues, and motivate staff performance.
Education
High School Diploma -
Parma Senior High
Cleveland, OHSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Great customer interaction
Timeline
Barista
Starbucks, Barista
10.2023 - Current
Crew Member
Aldi
07.2023 - 09.2023
Shift Leader
Panera Bread
12.2021 - 02.2023
High School Diploma -
Parma Senior High