Cadence Wyatt
Edmond
Summary
Dependable team member with strong skills in customer service, safety compliance, and conflict resolution. Committed to enhancing guest experiences while training new staff and maximizing team performance.
Overview
1
1
year of professional experience
Work History
Team Member
Six Flags Frontier City
Edmond
02.2025 - Current
- Operated rides safely while ensuring compliance with safety protocols.
- Assisted guests with inquiries and provided information about park attractions.
- Sought opportunities to exceed job requirements, contributing to team morale and service quality.
- Learned required tasks quickly to enhance overall team performance.
- Collaborated with team members to achieve daily goals.
- Trained new team members using approved training materials and information.
- Participated in regular training sessions to improve product knowledge and service skills.
- Rotated through series of different stations based on team needs.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Answered telephones, directed calls, and took messages.
- Delivered messages between departments to ensure timely communication.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Developed organizational filing systems for confidential customer records and reports.
- Trained staff members to perform work activities and use computer applications.
- Identified issues and employed emotional intelligence to effectively resolve conflicts.
Education
High School Diploma -
Epic Charter Schools
Ok05-2026
Skills
- Customer service
- Customer engagement
- Service standards
- Health protocols
- Safety
- Problem solving
- Conflict resolution
- Workflow optimization
- Employee training
- Time management
- Organizational skills
- Dependability and reliability
- Willingness to learn
- Adaptability and flexibility
- Team collaboration
- Teamwork and collaboration
- Team building
- Effective communication
- Clear communication
- Attention to detail
- Positive attitude
- Decision-making capacity
- Complex Problem-solving
- Computer skills
- Dependability and reliability
Timeline
Team Member
Six Flags Frontier City
02.2025 - Current
High School Diploma -
Epic Charter Schools