CADEN GRAPHENREED
Sterling Heights,USA
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
6
6
years of professional experience
Work History
Fast Food Crew Chief
McDonald's
08.2019 - 09.2020
- Supervised daily operations to ensure adherence to safety protocols and operational standards.
- Trained and mentored team members on equipment handling and best practices.
- Collaborated with cross-functional teams to align goals and improve service delivery.
- Streamlined workflow processes, enhancing team efficiency and productivity.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
Retail Sales Associate
TJX Marshalls
10.2020 - 01.2022
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Resolved customer complaints professionally, maintaining high satisfaction rates.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Carpet Cleaner
Burg's Carpet Cleaning
Sterling Heights, MI
08.2025 - Current
- Assessed carpet conditions and identified appropriate cleaning methods for various materials.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
Education
High School Diploma -
Henry Ford II High School
06-2021
Multimedia Certification - Digital Communications And Multimedia
Utica Center For Science And Industry (CSI)
Sterling Heights, MI06.2021
Skills
- Detail-oriented approach
- Strong work ethic
- Willingness to learn
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Excellent communication
- Team collaboration
- Productivity and time management
Timeline
Carpet Cleaner
Burg's Carpet Cleaning
08.2025 - Current
Retail Sales Associate
TJX Marshalls
10.2020 - 01.2022
Fast Food Crew Chief
McDonald's
08.2019 - 09.2020
High School Diploma -
Henry Ford II High School
Multimedia Certification - Digital Communications And Multimedia
Utica Center For Science And Industry (CSI)