Lily DeMonte
Crew Trainer
Manchester,CT
Summary
Dynamic Fast Food Crew Trainer at McDonald's with a proven track record in enhancing customer satisfaction and retention. Expert in food safety compliance and effective troubleshooting, I foster a supportive environment that boosts employee morale and order accuracy. Committed to excellence, I drive quality through detailed oversight and collaborative problem-solving.
Personable and dedicated with strong communication and teamwork skills. Understands food safety and sanitation standards, with ability to quickly learn and implement fast food preparation and customer service procedures. Committed to delivering excellent service and maintaining positive dining experience.
Overview
2
2
years of professional experience
Work History
Fast Food Crew Trainer
McDonald's Restaurant
04.2023 - Current
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Improved order accuracy and customer satisfaction with detailed quality control checks.
- Increased employee retention by fostering a supportive work environment and offering constructive feedback on performance evaluations.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
- Boosted customer service scores, attentively addressing and resolving customer complaints.
- Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
Education
Associate of Science - Biomedical Engineering
Tunxis Community College
Farmington 05.2001 -
Skills
Food Safety Compliance
Independent Drive
Detail-Oriented Approach
Ensuring Cleanliness Compliance
Employee Safety Training
Attention to Order Details
Cleaning Standards
Proficient in Delegating Tasks
Collaborative Problem Solving
Effective Troubleshooting
Proficient in Task Management
Timeline
Fast Food Crew Trainer
McDonald's Restaurant
04.2023 - Current
Associate of Science - Biomedical Engineering
Tunxis Community College
05.2001 -
Similar Profiles
Rafael LopezRafael Lopez
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
Jose Carrillo-AlvaradoJose Carrillo-Alvarado
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
Luz Gonzales BernalLuz Gonzales Bernal
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Brian PotterBrian Potter
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Evan ScottEvan Scott
Intern at Loomis Chaffee SchoolIntern at Loomis Chaffee School