Cadine Wallace
Columbus
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Tactical Operations Controller
Vista America
04.2022 - Current
- Coordinated flight schedules, ensuring timely departures and arrivals for multiple aircraft.
- Monitored weather conditions, providing critical updates to flight crews to enhance safety.
- Collaborated with air traffic control and ground services to optimize flight operations and minimize delays.
- Enhanced flight safety by meticulously reviewing and validating flight plans, weather conditions, and aircraft performance data.
Sales Manager
Pelican Flight Training
03.2018 - 03.2022
- Dispatcher providing students and clients resources needed for pre and post briefing.
- Training of students for dispatcher role.
- Sales recruitment for over 300 international students.
- Coaching in preparation for visa appointments.
Reservation Sales Agent
Caribbean Airlines
09.2009 - 09.2016
- Maintained customer loyalty by quickly resolving complaints and service issues in all areas of the call center.
- Booking flights for passengers
- Maintained highest agent productivity standings yearly.
- After Hours support for IRROPS.
Merchandiser Manager
West Port International
07.2003 - 09.2008
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Managed Merchandiser team.
- Implemented promotional strategies.
Education
Pilot License - Aviation
Pelican Flight Training
Hollywood, FLCertification - SABRE GDS
XOJET Aviation
Fort Lauderdale05.2023
Certification - Photoshop And Illustrator
CTS College of Business
Trinidad And Tobago06.2008
Skills
- Computer Skills
- Data Management
- People Skills
- Supervision & Leadership
- Critical Thinking
- Relationship Building
- Organizational Skills
- Team Building
- Good Work Ethic
- Conflict Resolution
References
- Iris Patterson - Director of Travel and Training / Vista Jet Phone 321-588-6851 Email jackandzero77@yahoo.com
Timeline
Tactical Operations Controller
Vista America
04.2022 - Current
Sales Manager
Pelican Flight Training
03.2018 - 03.2022
Reservation Sales Agent
Caribbean Airlines
09.2009 - 09.2016
Merchandiser Manager
West Port International
07.2003 - 09.2008
Certification - SABRE GDS
XOJET Aviation
Certification - Photoshop And Illustrator
CTS College of Business
Pilot License - Aviation
Pelican Flight Training