Highly experience individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Designer Shoe Warehouse
01.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Developed strong rapport with customers and created positive impression of business.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Lifeguard
Southwest YMCA
03.2021 - 09.2021
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Washburn Rural High School
Topeka, KS
05.2024
Certified Nursing Assistant
Washburn Institute of Technology
5724 SW Huntoon St. Topeka, KS 66604
12.2023
Skills
ability to adapt to various situations
Teamwork and Collaboration
Time Management
Problem-solving skills
organizational skills
empathetic
attention to detail
ability to voice concerns in a professional manner
Certification
CPR Certified
CNA Certified from Washburn Institute of Technology (December 2023)