Caedin Pacheco
Bristol,RI
Summary
Motivated sales professional with experience developing client relationships, promoting products, and driving customer satisfaction and retention. Strong communicator and team player with a proven ability to build relationships, identify opportunities, and contribute to team success. Brings a competitive, goal-oriented mindset and a strong work ethic.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Gameday Sales & Service Coordinator
The New England Revolution
Foxborough, USA
02.2024 - Current
- Coordinated pre-game, in-game, and postgame guest experiences to enhance overall satisfaction
- Deliver first-class customer service to all guests at the stadium
- Assisted in delivering seamless pre-game and in-game hospitality events for guest enjoyment
- Assist in the preparation of game days and special events
- Executed special projects aligned with business objectives to improve operational effectiveness
Wholesale Manager
Andrade's Catch
Bristol, USA
05.2022 - Current
- Engaged current and prospective business clients to promote and sell products, enhancing client acquisition and retention
- Managing post-sale client relationships by proactively checking in with business clients to ensure satisfaction and retention while accommodating evolving needs
- Performing quality checks regularly to ensure customers had the best product possible
- Lead and mentor a team of employees through daily activities/goals and skillful lessons
- Received and fulfilled orders from customers and clients on wholesale and retail sides, ensuring timely delivery and satisfaction
- Performing quality checks regularly to ensure customers had the the best product possible
Pool Manager
American Pools
Middletown, USA
05.2021 - 08.2021
- Secured pool access by verifying proper identification for all entrants.
- Monitored pool water quality to maintain safe and healthy swimming conditions
- Administered precise chemical treatments to uphold safe swimming environment
Education
BSBA - Sport Management
Western New England University
Springfield, MA 08.2019 - 05.2023
Skills
- Customer relationship management
- Team leadership
- Detail orientation
- Proficient in Microsoft applications
- Multitasking
- Adaptable to Change
- Problem-Solving
- Teamwork
Accolades Achievements
- Western New England University Football Team
- Volunteer Youth Flag Football Referee
- Cleared/Restored local hiking trail that had become overgrown and unusable for local residents
- Assistant Coach for local youth tackle football team
Timeline
Gameday Sales & Service Coordinator
The New England Revolution
02.2024 - Current
Wholesale Manager
Andrade's Catch
05.2022 - Current
Pool Manager
American Pools
05.2021 - 08.2021
BSBA - Sport Management
Western New England University
08.2019 - 05.2023