Caedyn paulson
Rochester,MN
Summary
Dynamic leader with a proven track record at Fleet Farm, enhancing team collaboration and customer satisfaction through effective communication and complex problem-solving. Excelled in resolving customer issues, boosting sales, and fostering a respectful and honest work environment. Skilled in team management and customer relations, consistently achieving results beyond expectations.
Overview
2
2
years of professional experience
Work History
Sales Team Leader
Fleet Farm
07.2023 - Current
- Contributed to team objectives in fast-paced environment.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problemsolving.
Guest Services Associate
Bowlocity Entertainment Center
07.2022 - 07.2023
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Handled customer complaints to satisfy and retain guests.
- Managed check-in and check-out procedures for guests.
Education
High School Diploma -
Century High School
Rochester, MN06.2024
Skills
- Team Management
- Patience
- Communication
- Respectful/Honest
- Customer Relations
- Complex Problem-Solving
- Customer Needs Assessment
Century Trap Team, Hunting, Fishing
I have been on the Century High School Trap team for 4 years starting in 9th grade and I enjoy meeting new people while doing it. I have been hunting and fishing my whole life and I love being able to be outside and enjoying the outdoor environment.
Timeline
Sales Team Leader
Fleet Farm
07.2023 - Current
Guest Services Associate
Bowlocity Entertainment Center
07.2022 - 07.2023
High School Diploma -
Century High School
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