Summary
Overview
Work History
Education
Skills
LANGUAGES
AWARDS
Timeline
Generic

Cael Morrow

East Lansing

Summary

Dynamic and dependable with a strong work ethic and the ability to quickly adapt to new challenges. Recognized for clear communication and an enthusiastic, growth-driven mindset. Skilled in team leadership, problem-solving, escalation management, and interpersonal communication, thriving in both independent and collaborative settings. Dedicated to fostering teamwork and achieving goals in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Warehouse and Drive up Delivery

Target
05.2023 - 08.2024
  • Processed returns of defective merchandise to re-locate or safely dispose of
  • Prepared and completed warehouse orders for delivery or pickup according to schedule, 200+ orders a day
  • Operated scanners to track parcel information, condition, or receipts

Customer Service Advocate

Target
04.2023 - 08.2024
  • Maintained records of customer transactions as per department policy. Resolved customer issues quickly and efficiently, 30+ interactions per shift.
  • De-escalated conflicts and customer concerns, maintaining a calm, friendly demeanor: tasked with training new employees on such proceedings
  • Fulfilled customer order requests and other needs quickly and accurately

Education

Bachelor of Science - Biosystems Engineering

Michigan State University
East Lansing, MI
09-2028

High School Diploma -

Metea Valley High School
Aurora, IL
05.2024

Skills

  • Safety compliance procedures
  • Fostering collaborative partnerships
  • Conflict resolution
  • Order fulfillment
  • Workflow improvement
  • Transaction processing

LANGUAGES

English (Native)
Spanish (Basic/Conversational)

AWARDS

2024 EF Global Leadership Summit Winner, Illinois All-State Jazz Division I, 2025 ICCA Semifinals Champion

Timeline

Warehouse and Drive up Delivery

Target
05.2023 - 08.2024

Customer Service Advocate

Target
04.2023 - 08.2024

Bachelor of Science - Biosystems Engineering

Michigan State University

High School Diploma -

Metea Valley High School

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