Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cael Sirbu

Daytona Beach,Florida

Summary

Hard-working, reliable, responsible teen with a friendly outlook. Great with inventory, display, closing, cleaning, cashing out, physical labor, and diffusing angry customers. Extensive retail experience, strong with upselling and management duties. On time, creative, and fun-loving. Happy to work in even the hardest of customer service applications.

Overview

6
6
years of professional experience

Work History

Pet Sitter

Self Employed
Daytona Beach, FL
09.2019 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Took care of owners property while owners were away
  • Helped treat animal skin and eyes with ointments and other medications.
  • Followed specific food and water schedules for different animal species.

Customer Service Representative

Shade Brigade Rentals
Daytona Beach, FL
03.2022 - 06.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.

Sales Associate

Five Below
Daytona Beach, FL
11.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Inventory
  • Prepared large cash deposits with zero discrepancies.

Vacation Rental Maintenance and Upkeep

Marshia Tucker
Daytona Beach, FL
03.2019 - 06.2021
  • Maintained landscaping
  • Met contractors
  • Supervised work projects
  • Did hard physical labor to renovate building

Education

Seabreeze High School
Daytona Beach, FL
05.2024

Daytona State College
Daytona Beach, FL
05.2024

Skills

  • Outgoing
  • Hard Working
  • Customer Service
  • Upselling
  • Reliable
  • Friendly

Accomplishments


  • Created the music program at Father Lopez Catholic High School.
  • Captain of sports teams
  • Consistent Honor Roll Student

Timeline

Customer Service Representative

Shade Brigade Rentals
03.2022 - 06.2022

Sales Associate

Five Below
11.2021 - 04.2022

Pet Sitter

Self Employed
09.2019 - Current

Vacation Rental Maintenance and Upkeep

Marshia Tucker
03.2019 - 06.2021

Seabreeze High School

Daytona State College

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Cael Sirbu