Caelan Nash
Sparks,NV
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multitask in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
Language
10
10
years of professional experience
Work History
Designer
Closets by Design
Sparks, NV
02.2024 - Current
- Designed custom closet systems using CAD software.
- Presented design options to clients using clear, persuasive language to facilitate decision-making.
- Conducted in-home consultations to measure project specifications, followed by tailored showroom presentations.
- Streamlined lead follow-up process to maintain consistent engagement with potential clients.
Service Advisor
Dolan Toyota
Reno, Nevada
05.2023 - 01.2024
- Resolved customer concerns and maintained clear communication throughout service visits.
- Wrote repair orders and verified customer approval for recommended maintenance.
- Coordinated technician workflow with parts department and service department teams.
- Greeted Dolan Toyota customers and documented vehicle concerns in service drive.
In store shopper
Whole Food Market
Reno, Nevada
10.2020 - 04.2023
- Shopped orders using Whole Foods Market store procedures and digital picking lists.
- Checked item labels, dates, and substitutions for customer order accuracy.
- Communicated order changes with customers using Whole Foods Market service guidelines.
- Restocked shelves and staging areas while supporting store shopping flow.
Server/Hostess/Expeditor
Lakanuki Enterprises
Mammoth Lakes, California
02.2017 - 10.2020
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, recommended specials to enhance dining experience and drive sales.
- Provided exceptional service to a high volume of daily customers.
- Managed restaurant opening and closing tasks, ensuring smooth operations by setting up dining area and restocking supplies.
Education
Mammoth High School
Mammoth Lakes, CASkills
- Customer relationship management
- CRM software proficiency
- Excel software proficiency
- Measurement accuracy
- Sales closing
- Reliable and punctual
Languages
Spanish
Professional
Timeline
Designer
Closets by Design
02.2024 - Current
Service Advisor
Dolan Toyota
05.2023 - 01.2024
In store shopper
Whole Food Market
10.2020 - 04.2023
Server/Hostess/Expeditor
Lakanuki Enterprises
02.2017 - 10.2020
Mammoth High School