Supported customer service operations in hospitality and nursery settings while following strict sanitation practices, food safety compliance, and time management standards.
Applied attention to detail and critical thinking to help maintain smooth daily workflow.
Stayed reliable, adaptable, and ready to learn new skills while supporting team goals and organizational growth.
Overview
7
7
years of professional experience
Work History
Horticulturalist
Grizzlys Hidden Falls Nursery & Landscaping
05.2021 - Current
Maintains planting and irrigation schedules to ensure consistent plant health and timely project completion.
Operates and maintains landscaping equipment to reduce downtime and support efficient crew workflows.
Assists with landscape installation tasks
Communicates with clients on-site to resolve issues and improve overall customer satisfaction.
Plants, fertilizes, weeds, prunes, repots, waters, and mulches plants, shrubs, and trees using hand and gardening tools.
Provides advice and guidance to customers related to plant choices and care.
Inspects plants to assess quality and health and to identify signs of disease or pests.
Propagates plants by gathering seeds and spores; oversees germination
Assists customers with purchases, operating the nurserys point of sale system.
Handles incoming and outgoing shipments.
Maintains the inventory of nursery contents.
Stacks and loads cords of firewood by hand
Dishwasher, Cook, Service Line, Waitress
Genghis Grill
06.2020 - 05.2021
Maintained cleanliness of dishes and kitchen equipment, contributing to a hygienic environment and noticeable customer satisfaction.
Maintained a clean kitchen, properly sorts soiled dishes and keeps dish area organized.
Frequent water changes as required and proper use of chemical dilutions set by EcoLab.
Maintains cleanliness and organization of storage area
Assists in sanitary food prep, distribution, and storage
Streamlined dishwashing processes, contributing to a faster turnaround time and maintaining high standards of cleanliness.
Manager Trainee
Popeyes LLC.
06.2019 - 06.2020
Prepares and packages food and drink products according to FSMA sanitary regulations
Led daily shift operations to maintain service pace and reduce customer wait times with measurable improvements.
Unloads and stocks inventory as needed
Trained new crew members on food safety and POS procedures
Prompt and regular attendance on assigned shifts
Resolved customer issues promptly to restore satisfaction and maintain returning business
Streamlined daily operations to boost service efficiency
Monitored inventory levels and analyzed usage
Comfortable working in a fast paced environment
Willingness to learn all areas of restaurant operations & work multiple stations