Natasha Kerem
Portsmouth,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Efficiently handles multiple tasks in fast-paced environments. Recognized for proactive problem-solving and optimizing processes to support team objectives.
Overview
13
13
years of professional experience
Work History
Registered Electroencephalogram Technologist
Children's Hospital of the King's Daughters
08.2020 - Current
- Proficient in recording and analyzing electroencephalography (EEGs) to provide appropriate patient care
- Certified Trainer for bloodborne pathogens (BBP) and required to train new staff and keep current staff updated hospital wide
- 1 of 3 within the department, selected, trained, and certified to work with CHKD only neuromuscular specialist to assist in electromyography and nerve conduction velocity studies
- 1 of 3 within the department trained to cover CHKD's administrative assistants desk, answering phone calls, sending emails, assisting in scheduling patient appointments, and staff meetings
- Interacted regularly with physicians, patients, and parents, in evaluating, monitoring, and explaining typical and atypical neural waveforms and updates on patient status
- Skilled in maintaining and troubleshooting EEG equipment/system resulting in reduced downtime for critical systems
- Conducted comprehensive system analysis to identify areas for improvement, leading to more streamlined operations and reduced costs.
- Performed variety of administrative and analytical tasks by tracking daily sales logs, verified and entered billing invoices in appropriate accounting system, filed inventory payments, and provided budget control
- Developed and maintained staff schedules, calendars, and assisting with Staff meetings
- Mentored Apprentices' on-the-job (OJT) training, technical education, and productivity; and supervised Human Resources On-Boarding staff.
- Established a culture of continuous learning and professional development within the technology team, enhancing overall skills and capabilities.
- Self-motivated and skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments with proven ability to learn quickly and adapt to new situations.
- Delivered exceptional customer support by resolving technical issues promptly and effectively, leading to increased client satisfaction and retention
Certified Electroencephalogram Technician
Children's Hospital of the King's Daughters
08.2020 - 09.2021
- Crucial member of a comprehensive medical team
- Proficient in recording and analyzing electroencephalography (EEGs) to provide appropriate patient care
- Assisted physicians in evaluating and explaining typical and atypical neural waveforms
- Interacted regularly with patients, parents, and physicians
- Monitored and reported patient’s status to attending physician
- Skilled in maintaining and troubleshooting EEG equipment/system
- Performed variety of administrative and analytical tasks by tracked daily sales logs, verified and entered billing invoices in appropriate accounting system, filed inventory payments, and provided budget control
- Developed and maintained staff schedules, calendars, and assisting with Staff meetings
- Provided on the job training, technical education, and supervised Human Resources On-Boarding staff and Apprentices
- Assisted hospital management with monitoring the activities and productivity of Apprentices
Electroneurodiagnostics Apprentice
Children’s Hospital of the King’s Daughters
06.2019 - 08.2020
- Trained healthcare professional who applied electroencephalography (EEG), a recording of ongoing neural electrical activity, to assist physicians in treating neurological and seizure disorders. EEGs evaluate the function of the nervous system and may be performed on all patient populations from neonate to geriatric and for a variety of durations from 30 minutes to multiple days
- Received education, acquired technical skills, and gained clinical experience necessary for a career as an EEG Technologist
- Obtained EEG data by analyzing reports and utilizing proper procedures to ensure quality and accuracy
- Effectively operate systems as well as monitor, review, and interpret data for detailed reporting to higher level management
- Proficient in operating, maintaining, and troubleshooting various systems
- Managed inventory control by reviewing ordering selection, loss prevention, fulfillment, and correspondence with inventory department
- Assisted in tracking of daily sales logs, entering billing charges in appropriate accounting systems, filing inventory payments, and budget control
- Assisted in development and updates to staff schedules, calendars, and assisted with meetings
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Administration
Children’s Hospital of the King’s Daughters
10.2018 - 06.2019
- Selected out of numerous applications from evarious CHKD location to participate in the Electroneurodiagnostics Apprenticeship program offered through the Children’s Hospital of the King’s Daughters (CHKD)
- Utilized appropriate systems to coordinate appointments as well as manage staff schedules
- Troubleshoot discrepancies with insurance, accounting, and schedules for numerous locations
- Analyzing reports and transferring information into appropriate databases
- Maintained confidentiality when handling sensitive personal information related to employee benefits administration.
- Collaborated with HR team to ensure accurate and timely employee benefits administration.
- Managed benefits administration, ensuring employees received accurate and timely information.
Sales Associate/Manager in Training
URBN INC
10.2011 - 01.2018
- Opening, running daily operations, and closing store
- Managing and auditing accounting, including payroll and financial forecasting
- Holding team-building meetings to meet sales report goals
- Receiving and distribution of shipment
- Improving sales and customer turn-around
- Communicating with other districts and higher level management
Insurance Coordinator
Align Networks
02.2017 - 09.2017
- Company Overview: Insurance Coordinator
- Overseeing worker compensation claims in a fast-paced environment
- Ensuring stability between the client and case manager
- Creating and updating existing claims, scheduling appointments
- Managing sensitive and secured information
- Utilizing coding systems with multiple computer screens and call lines
- Insurance Coordinator
Education
Registered Electroencephalogram Technologist -
American Board of Registration of Electroencephalogram Technologists (ABRET)
09.2021
Associate of Applied Science - Electro Neurodiagnostic
Institute of Health Sciences
CHKD, Norfolk, VA08.2020
Skills
- Administrative support
- Electroencephalogram Technologist
- Client confidentiality
- Interpersonal skills
- Communication skills
- Attention to detail
- Analytical skills
- Problem resolution
- Independent work
- Teamwork
- Supervision
- Training
Timeline
Registered Electroencephalogram Technologist
Children's Hospital of the King's Daughters
08.2020 - Current
Certified Electroencephalogram Technician
Children's Hospital of the King's Daughters
08.2020 - 09.2021
Electroneurodiagnostics Apprentice
Children’s Hospital of the King’s Daughters
06.2019 - 08.2020
Administration
Children’s Hospital of the King’s Daughters
10.2018 - 06.2019
Insurance Coordinator
Align Networks
02.2017 - 09.2017
Sales Associate/Manager in Training
URBN INC
10.2011 - 01.2018
Registered Electroencephalogram Technologist -
American Board of Registration of Electroencephalogram Technologists (ABRET)
Associate of Applied Science - Electro Neurodiagnostic
Institute of Health Sciences
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