Esther Paik
Undergraduate Student
Leonia,NJ
Summary
Third-year undergraduate student currently majoring in English Education, aspiring to become involved in the media field. Basic background in hospitality expertise, strong background in educational guidance. Compassionate, communicative, and committed to delivering excellent service and looking for opportunities to make a difference.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Volunteer Tutor
826 Boston
Boston, MA
02.2022 - Current
- Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Evaluated student binders, textbook notes and learning logs to understand learning goals.
- Assisted students with homework using curriculum and materials provided by program.
- Met with students and discussed educational goals and expectations.
- Taught students remotely via pre-recorded and live video sessions.
- Supported students with helpful study habits and exam strategies.
- Integrated technology into sessions to further enhance student learning.
Food Service Worker
Warren Towers Dining Hall
Boston, MA
09.2020 - 12.2020
- Serve prepared foods, such as sandwiches, pastries, and brunch dishes
- Stock customer service stations with paper products or beverage preparation items
- Take customer orders and convey them to other employees for preparation
- Take out garbage
- Weigh, grind, or pack coffee beans for customers
- Prepare or serve menu items, such as sandwiches or salads
- Set up or restock product displays
- Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
- Balance receipts and payments in cash registers
- Deliver orders to kitchens, and pick up and serve food when it is ready, Assisted with food preparations prior to service
- Handled food with sanitation and safety in mind
- Worked well independently as well as collaboratively
- Prepared food carefully in response to customer requests or allergies
- Made sure food at my station was ready before needed
- Safely stored food items, and kept inventories
- Handled food with cleanliness and care
- Adhered to all sanitation and health guidelines
- Participated in staff workshops and team-building events
- Worked well under pressure in a fast-paced environment
- Responsible for cleaning and sanitizing work stations
- Assisted in food prep for the following day.
Optical Receptionist
Northern Valley Eye Care
Closter, NJ
09.2019 - 12.2019
- Answer telephones and direct calls to appropriate staff
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Complete insurance or other claim forms
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Transmit correspondence or medical records by mail, e-mail, or fax
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
- Hear and resolve complaints from customers or the public
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- File and maintain records
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Receive payment and record receipts for services
- Analyze data to determine answers to questions from customers or members of the public
- Take orders for merchandise or materials and send them to the proper departments to be filled
Barista/Cashier
Cafe Trois
Northvale, NJ
11.2018 - 06.2019
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Clean or sanitize work areas, utensils, or equipment
- Clean service or seating areas.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
Bachelor of Science - English Education
Boston University
Boston 02.2020 - Current
High School Diploma -
Northern Valley Regional High School At Old Tappan
Old Tappan, NJ 09.2017 - 06.2019
No Degree -
Northern Valley Regional High School At Demarest
Demarest, NJ 09.2015 - 06.2017
Skills
Verbal and written communication
Good Telephone Etiquette
Multitasking Abilities
Staff Training
Guest inquiries
Time management skills
Additional Information
Performer of Korean traditional dance for six years from middle school to high school. Dance troupe appeared on Good Morning America as performers for the Pyeongchang 2018 Winter Olympics.
Member of Tri-M Music Honors Society, Bergen County Chorus, and the North Jersey Regional Chorus during high school up to senior year.
Timeline
Volunteer Tutor
826 Boston
02.2022 - Current
Food Service Worker
Warren Towers Dining Hall
09.2020 - 12.2020
Bachelor of Science - English Education
Boston University
02.2020 - Current
Optical Receptionist
Northern Valley Eye Care
09.2019 - 12.2019
Barista/Cashier
Cafe Trois
11.2018 - 06.2019
High School Diploma -
Northern Valley Regional High School At Old Tappan
09.2017 - 06.2019
No Degree -
Northern Valley Regional High School At Demarest
09.2015 - 06.2017