Cagney Phillip
Brooklyn,NY
Summary
Dynamic and detail-oriented professional with extensive experience in office administration and healthcare, recognized for delivering exceptional support and fostering operational excellence. Expertise in managing patient records, coordinating with medical staff, and streamlining processes to ensure seamless operations. Reliable and adaptable in fast-paced environments, complemented by strong communication and time management skills that promote a collaborative team atmosphere. Committed to driving success through innovative solutions that enhance efficiency and support organizational goals.
Overview
21
21
years of professional experience
Work History
Human Resources Specialist
Health & Hospitals Corporation
New York, NY
08.2023 - Current
- Manages employee leave requests, ensuring compliance with company policies and federal/state regulations like FMLA.
- Reviews qualified life event documentation and approves enrollment as appropriate.
- Provide excellent customer service by providing timely responses via phone, email and mail as well as offering guidance to all potential Leave of Absence inquiries.
Nursing Administration Staffing Clerk
Brookdale Hospital Medical Center
Brooklyn, NY
12.2023 - Current
- Manages day to day logistics for hospital’s nursing office.
- Prepares and generates master and daily schedules to ensure adequate staffing throughout all units across all shifts.
- Reviews and edits payroll data as well as resolve missing time swipes and managing leave team.
- Acts as primary liaison between Nurse Managers, floor nurses, and Human Resources regarding scheduling issues and payroll.
Patient Access Representative
Kingsbrook Jewish Medical Center
Brooklyn, NY
08.2015 - 12.2023
- Collect and input patient information into computer databases.
- Verify patient insurance.
- Provide required information to medical staff.
- Present hospital policies to patients.
- Perform preregistration/registration process.
- Medical Billing maintenance.
Office Coordinator
New York Methodist Hospital
Brooklyn, NY
08.2013 - 12.2014
- Scheduling.
- Register patients.
- Provide physicians with patient reports and results.
- Screen all internal and external communications.
- Verify insurance as well as obtain authorization for procedures.
Emergency Room Unit Clerk
New York Methodist Hospital
Brooklyn, NY
01.2012 - 08.2013
- Register and discharge patients.
- Handle all internal and external communications by screening calls, visitors, reports and also furnishing referrals and information to the appropriate respondents.
- Assist doctors with providing reports and patient information.
Food Service Worker
New York Methodist Hospital
Brooklyn, NY
12.2009 - 01.2012
- Am/ Pm Diet Clerk.
- Assemble Patient Trays.
- Serve breakfast, lunch and dinner meals to patients.
- Trayline.
Food and Nutrition Assistant
New York Presbyterian Hospital
New York, NY
12.2007 - 10.2009
- Serves breakfast, lunch and dinner meals to patients.
- Delivers nourishment to patients.
- Enhancing/expediting meal service to patients by obtaining current diet information from the computer.
- Assists in the menu selection and the recording of the amount of foods eaten for patients on calorie counts.
- Follows approved protocols, policies and standards for nutritional care assistance to patients.
- Trayline.
Overnight Impact Team Leader
Abercrombie and Fitch
New York, NY
02.2007 - 08.2007
- Assisted in stockroom maintenance.
- Maintained showroom floors.
- Delegated store duties to other associates.
Executive Assistant to CEO
Plan B Image Consulting, Inc.
Lawrenceville, GA
10.2005 - 01.2007
- Responsible for calendar and schedule maintenance, database management, and travel arrangements.
- Assisted in preparing marketing strategies and promotional events.
- Prepared and organized daily workflow for all supporting staff.
Education
Bachelor of Science - Psychology
Brooklyn College
Brooklyn, NYSkills
- Strong organization
- Data entry proficiency
- Scheduling expertise
- Excellent communication
- Decision-making
- Multitasking Abilities
- HR policies and procedures
- Compensation and benefits
- Administrative support
- Document management
- HIPAA compliance
- Advanced MS office suite
- Insurance verification
- Medical office procedures
- Healthcare administration
- Medical billing
- Medical terminology proficiency
- Problem-solving abilities
- Information confidentiality
Timeline
Nursing Administration Staffing Clerk
Brookdale Hospital Medical Center
12.2023 - Current
Human Resources Specialist
Health & Hospitals Corporation
08.2023 - Current
Patient Access Representative
Kingsbrook Jewish Medical Center
08.2015 - 12.2023
Office Coordinator
New York Methodist Hospital
08.2013 - 12.2014
Emergency Room Unit Clerk
New York Methodist Hospital
01.2012 - 08.2013
Food Service Worker
New York Methodist Hospital
12.2009 - 01.2012
Food and Nutrition Assistant
New York Presbyterian Hospital
12.2007 - 10.2009
Overnight Impact Team Leader
Abercrombie and Fitch
02.2007 - 08.2007
Executive Assistant to CEO
Plan B Image Consulting, Inc.
10.2005 - 01.2007
Bachelor of Science - Psychology
Brooklyn College