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I have 4 years of experience at ibis London Heathrow Airport , progressing from Reception Team Member to Reservations Coordinator and, since April 2026, Accounts Receivable & Reservations Coordinator. I have strong experience in hotel reservations, leisure and group bookings, invoicing, payment follow-ups, accounts receivable, and credit control. I work closely with clients, companies, tour operators, and internal departments to manage bookings from enquiry through to arrival, ensure reservations are accurate, and support timely payment collection. I am organised, reliable, and detail-oriented, with a professional and helpful approach and the ability to manage multiple priorities across reservations and accounts receivable.

Dynamic professional with a friendly demeanor and strong teamwork skills, honed at Applebee's Corbin Bar and Grill. Proven ability to enhance workflow efficiency through effective problem-solving and attention to detail. Adaptable and committed to maintaining a positive work environment while delivering exceptional customer service.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Motivated and results-driven leader with proven experience in management, sales, and student leadership. Skilled at leading teams, driving customer satisfaction, and building strong relationships across diverse environments. Background includes managing high-volume shifts at Chick-fil-A, overseeing residence hall operations and staff as a Residence Hall Leader, and developing new business accounts for Lotus Energy Drinks. Recognized for strong communication, organizational, and problem-solving abilities with a passion for leadership, business growth, and creating positive experiences for both customers and teams.

Customer-focused professional skilled in addressing inquiries and delivering tailored solutions. Cultivates strong relationships to enhance satisfaction and actively listens to understand needs. Collaborates with colleagues to promote a supportive environment while ensuring cleanliness and safety in the workplace.

Caia England

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London Corbin Airport

Lincoln Homestead State Park

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High School Diploma -

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London Corbin Airport

Lincoln Homestead State Park

High School Diploma -

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