Caiden Hernandez
North Ridgeville,OH
Summary
Dynamic professional with extensive experience as a Lead Gutter Technician at CEO Simplified Services, excelling in team leadership and customer service. Proven track record in training technicians and enhancing client relationships, resulting in increased repeat business. Skilled in computer hardware troubleshooting, literacy, repair, and effective communication. Proficiently experienced with Microsoft applications and windows software.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Gutter Technician
CEO Simplified Services
11.2023 - Current
- Supervised gutter installation projects, ensuring adherence to safety standards and quality control measures.
- Trained and mentored junior technicians on proper installation techniques and equipment usage.
- Coordinated with clients to assess needs, providing tailored solutions for gutter systems.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
Computer Technician
North Ridgeville City Schools
08.2017 - 04.2019
- Diagnosed and resolved hardware and software issues for students and staff.
- Installed, configured, and maintained computer systems across school facilities.
- Assisted in setting up audio-visual equipment for educational purposes.
Education
Associate of Applied Science - Computer Maintinece And Networking
Lorain County Community College
Elyria, OH05-2027
Skills
- Communication skills
- Issue resolution
- Customer service
- Report Writing
- Team Leadership
- Hardware troubleshooting
- Computer Maintenance and Repair
- Computer Literacy
Certification
Testout PC Pro
Timeline
Lead Gutter Technician
CEO Simplified Services
11.2023 - Current
Computer Technician
North Ridgeville City Schools
08.2017 - 04.2019
Associate of Applied Science - Computer Maintinece And Networking
Lorain County Community College