Dynamic Customer Service and Operations Specialist with a proven track record in banking and food service industries. Acknowledged for enhancing customer satisfaction and streamlining operations effectively. Proficient in various banking software and experienced in compliance and fraud prevention. Focused on leveraging skills in a challenging environment that prioritizes innovation and customer engagement.
Microsoft Word (Office 2019)
Microsoft Excel (Office 2019)
Microsoft PowerPoint (Office 2019)
Microsoft Outlook (Office 2019)
Badge holder demonstrated understanding of fundamental skills and requisite knowledge needed by all business professionals for continued employment. Skills and concepts assessed focus on business law, communication skills, customer relations, economics, emotional intelligence, financial analysis, human-resources management, marketing, information management, operations, professional development, and strategic management.