Caie Mao
Los Angeles,CA
Summary
Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sale position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Lash Stylist
5
01.2023 - Current
- Implemented proper sanitation procedures for tools and workstations, ensuring clean and safe environment for clients.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Created unique looks matching individual client preferences and budgets.
- Conducted thorough consultations to determine appropriate lash styles that complemented clients'' facial features and personal styles.
Jewelry Ownner
2
02.2015 - 09.2019
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- engagement, collaboration, and loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Conducted audit inspections and independent checks to verify parts and materials.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with strong sense of personal responsibility.
- Proved successful working within tight deadlines and fast-paced environment.
- Worked effectively in fast-paced environments.
Skills
- Makeup Application
- Word Processing
- Outstanding client retention
- Strong manual dexterity
Languages
Chinese (Mandarin)
Native or Bilingual
English
Elementary
Timeline
Lash Stylist
5
01.2023 - Current
Jewelry Ownner
2
02.2015 - 09.2019
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