Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caili Lewis

New Orleans,LA

Summary

Results-driven professional with expertise in customer service and patient care. Skilled in conflict resolution and team collaboration, enhancing patient experiences and optimizing clinical operations. Proven ability to excel in fast-paced environments while improving patient care outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

PJ’s Coffee
01.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.

Medical Assistant Externship

Depaul Community Health Center
07.2025 - 08.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Counselor in Training

Live Oak Wilderness Camp
06.2019 - 07.2023
  • Proposed creative team activities such as songs, dances, and performance activities.
  • Carefully learned and upheld camp rules and regulations for safety and behavior management.
  • Developed strong therapeutic alliances with clients by demonstrating genuine compassion and a non-judgmental approach.

Education

Diploma - Clinical Medical Assisting

Blue Cliff College
Metairie, LA
08.2025

High School Diploma -

McDonogh 35 Senior High School
New Orleans, LA
05-2023

Skills

  • -Clinical Procedures
  • -Phlebotomy
  • -OB/GYN procedure
  • Medical Terminology
  • -Patient Care
  • -Patient Triage
  • -CPR Certified
  • -Specimen collection
  • -EKG set up
  • -Adaptability
  • -Communication
  • -Administering injections
  • -Customer Service
  • -Cleanliness
  • -Clinical Proficiency

Certification

First Aid/CPR American Heart Association

Timeline

Medical Assistant Externship

Depaul Community Health Center
07.2025 - 08.2025

Barista

PJ’s Coffee
01.2024 - Current

Counselor in Training

Live Oak Wilderness Camp
06.2019 - 07.2023

Diploma - Clinical Medical Assisting

Blue Cliff College

High School Diploma -

McDonogh 35 Senior High School