Hannah Tial
Dearborn,MI
Summary
Second Year Biochemistry student on the pre-med track. Very strong social skills, and some experience with the medical field through means of shadowing and volunteering. Willing to learn and adapts quickly.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Picasso Restaurant Group
4901 Evergreen Rd, Dearborn, MI 48128
09.2025 - Current
- Prepared beverages according to standardized recipes and customer preferences.
- Operated cash register accurately, processing transactions efficiently and handling payments.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained cleanliness of workstations, including equipment and service areas.
- Assisted customers with menu selections and provided product recommendations.
Pre-Op & OB-GYN Surgery Shadowing
Bronson Methodist Hospital
Kalamazoo, MI
06.2024 - 08.2024
- Observed pre-operative and OB-GYN procedures, gaining firsthand understanding of patient preparation and clinical standards.
- Learned the importance of accuracy, empathy, and communication in high-pressure healthcare environments.
- Summer 2024
Youth Leader
Kalamazoo Youth Development
Battle Creek, MI
06.2023 - 07.2023
- Led and facilitated activities for underserved youth, creating a safe and fun environment where kids could build trust and feel supported.
- Developed skills in trauma-informed care, emotional intelligence, and de-escalation techniques.
Education
Bachelor of Science - Biochemistry
University of Michigan
05-2028
Diploma - undefined
Lakeview High School
Battle Creek, MI05-2024
Skills
- Patient Communication & Support - Able to build trust with individuals from diverse backgrounds, including youth and non-English speakers, in both community and clinical settings
- Multilingual Translation - Fluent in Hakha, Zophei, and English; provided informal medical translation in hospital and community settings for Burmese-speaking patients
- Clinical Exposure - Shadowed pre-op and OB-GYN procedures at Bronson Methodist Hospital; observed surgical preparation, clinical workflows, and patient care
- Youth & Community Engagement - Experience supporting underprivileged youth through structured, trauma-informed programs
- Team-Oriented - Proven collaboration in clinical, educational, and volunteer teams with sensitivity to cultural and emotional needs
- Tech Proficiency - Skilled in Microsoft Office; adaptable to electronic medical records (EMR) systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
Certification
Medical Assistant Certification - USCI
LANGUAGES
Fluent in Hakha, Zophei, English
Conversational understanding of additional Burmese dialects
Intermediate level of Spanish
AWARDS & HONORS
Chancellor’s Full Tuition Scholarship, Kochoff Chancellor Scholarship, Russell G. & Ruth E. Mawby Honorary Scholarship
Timeline
Barista
Picasso Restaurant Group
09.2025 - Current
Pre-Op & OB-GYN Surgery Shadowing
Bronson Methodist Hospital
06.2024 - 08.2024
Youth Leader
Kalamazoo Youth Development
06.2023 - 07.2023
Diploma - undefined
Lakeview High School
Bachelor of Science - Biochemistry
University of Michigan