Cailyn Langham
Lebanon
Summary
Energetic and reliable with high attention to detail and strong understanding for food safety. Respectfully and kindly caters guests and employees needs. Fast paced worker with understanding for excellent quality and precision in tasks. Knowledgeable background in automotive maintenance and repair. Skilled in diagnosing complex mechanical issues and implementing effective solutions to ensure vehicle safety and performance. Demonstrated proficiency in using diagnostic tools and performing routine maintenance tasks like oil changes, brake repairs, and automotive upgrades.
Overview
5
5
years of professional experience
Work History
Machine Operator
West Hershey Plant
Hershey, PA
03.2025 - Current
- Operated machinery efficiently to meet production targets and maintain quality standards.
- Monitored equipment performance, identifying issues and implementing corrective measures promptly.
- Collaborated with team members to optimize workflows and enhance overall productivity.
- Conducted routine maintenance and inspections to ensure operational reliability of machinery.
- Implemented process improvements that reduced downtime and enhanced product consistency.
- Maintained accurate records of production metrics, ensuring compliance with company policies.
- Complied with company and OSHA safety rules and regulations.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs and adjustments.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Hostess and Server
FUNCK'S RESTAURANT & BAR
Palmyra, PA
04.2023 - 05.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficiency.
- Coordinated with kitchen and wait staff to ensure timely service.
- Handled guest inquiries and concerns, enhancing customer satisfaction.
- Trained new host staff on procedures and best practices.
- Monitored dining area for cleanliness and readiness, maintaining high standards.
- Assisted in special event planning, contributing to successful experiences.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
Food Service Worker/Cashier
Dunkin'
Lebanon, PA
10.2022 - 05.2023
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Prepared food and beverages according to established recipes and quality standards, maintaining consistency.
- Streamlined workflow processes during peak hours, improving service speed and efficiency.
- Implemented sanitation practices resulting in compliance with health regulations and enhanced food safety measures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in training new employees on operational procedures and customer interaction techniques.
- Operated kitchen equipment efficiently, adhering to safety protocols and cleanliness standards.
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
- Collaborated with team members to maintain a positive work environment and foster teamwork among staff.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Food Service Worker
Taco Bell Restaurant
Lebanon, PA
08.2021 - 11.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Managed cash register operations, maintaining accurate cash drawers throughout shifts.
- Assisted in training new cashiers on operational procedures and customer engagement strategies.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High school diploma -
Cedar Crest High School
Lebanon, PA06-2024
Bachelor of Science - Mechanical Engineering
ECPI University
Virginia Beach, VA08-2028
Skills
- Check payment processing (4 years)
- Customer Service
- Verbal and Written Communication
- Friendly and Outgoing
- Problem-Solving
- Teamwork and Collaboration
- Clean and Organized
- Cash Handling (2 years)
- Customer Transactions
- Sweeping and Mopping
- Cleaning and Sanitizing
- Inventory Stocking
- Host/hostess experience (2 years)
- Busser
- Serving Experience
- Strong work ethic
- Good communication
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Assembly and production
- Computer skills
- Equipment operation
- Power and hand tools
- Safety compliance
- Heavy lifting
- Forklift and pallet jack operation
- Machinery cleaning
- Preventive Maintenance
- Complex Problem-solving
- Electrical
- Tooling selection
- Troubleshooting skills
- Hand and power tools
- Tire services
- Auto and engine repair
- Welding and fabrication
- Gasket and seal replacements
- Fluid exchanges
- Automotive diagnostics
- Vehicle inspections
- Filter replacements
- Documentation and reporting
- Customer service
- Inventory management
- Grease and lubricant application
- Recordkeeping
- Equipment inspection and testing
- Price quoting
Timeline
Machine Operator
West Hershey Plant
03.2025 - Current
Hostess and Server
FUNCK'S RESTAURANT & BAR
04.2023 - 05.2025
Food Service Worker/Cashier
Dunkin'
10.2022 - 05.2023
Food Service Worker
Taco Bell Restaurant
08.2021 - 11.2022
High school diploma -
Cedar Crest High School
Bachelor of Science - Mechanical Engineering
ECPI University