Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Cailyn May-Rutter

Cheyenne ,WY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
years of professional experience

Work History

Cheyenne Vision Clinic

Optical Retail Coordinator
06.2022 - Current

Job overview

  • 19 Dollars Per Hour 40+ Hours Per Week
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep office clean, adequately stocked, and well-organized.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Ziggis Coffee

Barista Shift Lead
05.2021 - Current

Job overview

  • 9.25 Dollars Per hour 15 Hours Per Week
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.

Shoe Carnival

Store Leader
02.2022 - 08.2022

Job overview

  • 11.50 Dollars Per Hour 36 Hours Per Week
  • Merchandised products beautifully with attractive displays to quickly move stock.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Coordinated clearance events to clear shelf space for new product lines.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Answered product questions and assisted customers in selection and checkout.
  • Answered questions about store policies and addressed customer concerns.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures

Cheers Chalet

Wedding Coordinator
07.2018 - 03.2021

Job overview

  • 10 Dollars Per Hour 30 hours Per Week
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Worked closely with clients to develop personalized wedding plan that fit within budget.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
  • Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
  • Scheduled appointments with potential clients to discuss wedding plans.
  • Helped bridal couple select wedding decorations and floral arrangements, menus and music.
  • Trained and supervised event staff to complete tasks on time.
  • Coordinated transportation and parking arrangements for guests and vendors.

Education

Lancaster High School
Lancaster, OH

High School Diploma
05.2020

University Overview

  • Honor Roll - All 4 Years
  • 3.5 GPA
  • Completed AP course in - English Lit AP, Spanish 4 AP, Statistics AP, Economics (Micro and Macro).
  • Extracurricular Activities: Choir, Spanish Club, Leadership Development.

Skills

  • Public Safety and Security
  • Timeline Adherence
  • Manage Employees
  • Maintaining Clean Work Areas
  • Strategic Sales
  • Employee Training
  • Store Opening and Closing
  • Logical Reasoning

Timeline

Optical Retail Coordinator
Cheyenne Vision Clinic
06.2022 - Current
Store Leader
Shoe Carnival
02.2022 - 08.2022
Barista Shift Lead
Ziggis Coffee
05.2021 - Current
Wedding Coordinator
Cheers Chalet
07.2018 - 03.2021
Lancaster High School
High School Diploma
Cailyn May-Rutter