Cailyn Zierden
Fargo
Summary
Dynamic customer service professional with a proven track record at NDSU Bookstore, excelling in fast-paced environments. Skilled in problem-solving and fostering positive relationships, I enhance customer satisfaction and team collaboration. Adaptable and calm under pressure, I thrive in delivering exceptional service and support, ensuring a positive experience for all clients.
Overview
4
4
years of professional experience
Work History
Clothing and Gift Customer Service
NDSU Bookstore
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Nanny
Annabelle Fleming
05.2024 - 08.2025
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Herbalife Distibutor
Active Albany Nutrition
06.2021 - 08.2023
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Developed strong relationships with customers, leading to increased repeat business.
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
Education
Bachelor of Science - Criminal Justice
North Dakota State University
Fargo, ND12-2026
Skills
- Positive interpersonal skills
- Collaborative teamwork
- Customer service
- Problem-solving
- Flexible and adaptable
- Calm under pressure
- Problem resolution
- Verbal communication
Timeline
Nanny
Annabelle Fleming
05.2024 - 08.2025
Clothing and Gift Customer Service
NDSU Bookstore
08.2023 - Current
Herbalife Distibutor
Active Albany Nutrition
06.2021 - 08.2023
Bachelor of Science - Criminal Justice
North Dakota State University
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