Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cain Julia Mae Globio

Las Vegas,NV

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
Certification

Work History

Costumer Service Agent

Milad Basilious
Las Vegas, NV
08.2024 - Current
  • Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Reduced passenger anxiety by patiently answering questions regarding travel procedures and offering reassurance during challenging situations.
  • Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
  • Skillfully managed multiple wheelchair requests during peak travel times, guaranteeing prompt assistance for all passengers in need.

Education

Certificate Program -

Las Vegas Dental Assistant School
Las Vegas, NV
12.2023

Las Vegas High School
Las Vegas, NV
05.2023

Skills

  • Empathetic and genuine
  • Customer Complaint Resolution
  • Customer Relations
  • File Management
  • Complaint Handling
  • Service-oriented self-starter
  • Customer Relationship Management (CRM)
  • Call Control

Certification

•Certified Dental Assistant

• Certified lifeguard

•Shallow water lifeguarding (up to 5 ft) with CPR/AED for professional Rescuers and First Aid

Languages

English
Elementary
Tagalog
Elementary

Timeline

Costumer Service Agent

Milad Basilious
08.2024 - Current

Certificate Program -

Las Vegas Dental Assistant School

Las Vegas High School
Cain Julia Mae Globio