Caira Leblanc
Highland,CA
Summary
Compassionate Psychiatric Technician with background in providing direct patient care and support in mental health settings. Experience includes administering prescribed medications, updating patient records, and assisting with therapeutic activities. Strengths lie in active listening, empathy, crisis management, and maintaining professional boundaries while fostering positive relationships with patients. Past roles have led to improved patient comfort and satisfaction through diligent attention to individual needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
Splash Kingdom Family Waterpark
Redlands
06.2018 - 10.2020
- Accurately identify and accommodate food allergies and sensitivities to prevent adverse reactions.
- Strictly follow established health and safety protocols for handling and serving food and drinks.
- Provide a supportive and non-judgmental environment, acknowledging the importance of mental health and well-being.
- Maintain a clean and hygienic environment, adhering to proper sanitation and health protocols.
Server
The Cheesecake Factory
Rancho Cucamonga, CA
2013 - 03.2017
- Attentively listened to customers' orders, requests, and concerns, ensuring accurate understanding and prompt resolution.
- Clearly communicated with kitchen staff, managers, and colleagues to ensure seamless food delivery, resolve issues, and maintain a positive work environment.
- Utilized positive body language, facial expressions, and tone of voice to create a welcoming atmosphere and build rapport with customers.
- Provided constructive feedback and suggestions to colleagues and management to improve service, menu offerings, and overall customer experience.
Education
Psychiatric Technician
Mt San Antonio College
Walnut, CA06-2021
Skills
- Ability to handle sensitive or emotional situations
- Empathy and patience when interacting with diverse individuals
- Ability to prioritize safety and well-being
- Communication and interpersonal skills
- Conflict resolution and crisis management skills
- Ability to adapt in a fast paced environment
Certification
- Certificate of Licensure Psychiatric Technician PT 42146
References
References available upon request.
Timeline
Server/Head Bartender
Splash Kingdom Family Waterpark
06.2018 - 10.2020
Server
The Cheesecake Factory
2013 - 03.2017
Psychiatric Technician
Mt San Antonio College
- Certificate of Licensure Psychiatric Technician PT 42146
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