CAISEYANN CABRERA
Bronx,NY
Summary
Professional with experience in healthcare administration, prepared for high-pressure environment. Strong organizational skills, adept at managing patient records, coordinating communications, and supporting medical staff. Focused on team collaboration and adaptability to meet changing needs, ensuring smooth operations and positive patient outcomes. Reliable, efficient, and capable of handling confidential information with discretion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ICU Unit Secretary - Per Diem
St John's Riverside Hospital
11.2024 - Current
- Maintained patient confidentiality at all times according to HIPAA regulations while handling sensitive medical information daily.
- Provided compassionate support to families of critically ill patients during difficult times through clear communication about their loved one''s status or progressions in treatment plans.
- Maintained a clean, organized, and well-stocked unit environment, promoting optimal workflow among team members.
- Assisted in monitoring vital signs and reporting any changes or concerns to the appropriate clinical staff, contributing to prompt interventions when needed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Optometric Technician
VistaSite Eye Care
05.2024 - Current
- Perform administrative duties such as scheduling appointments and filing paperwork
- Administer OCT tests such as pachymetry, line anterior segment, etc
- Instruct patients how to properly use contact lenses or eyeglasses
- Provide administrative support such as scheduling regular & follow-up visits or sending reminder notices for upcoming appointments
- Prepare invoices for services rendered and collected payments from patients
- Educate patients about the importance of regular eye exams and preventive care measures
- Contact insurance companies to verify coverage information prior to treatment
- Answer phone calls from customers inquiring about services offered by the practice
- Maintain a clean work environment by sterilizing instruments after each use
- Conduct vision screenings using automated refraction technology
- Provide guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements
Supervisor of Shipping Operations
Optical Solutions International Limited
08.2020 - 07.2023
- Conducted thorough inspections on finished products to ensure quality
- Verified payment for finished products prior to shipping
- Packaged finished products for shipment islandwide
- Addressed customer concerns promptly
- Developed actionable improvements for existing processes and presented to management
- Data Entry
- Monitored cash flow activities including payments made and received from various vendors and customers
Internship
The Jamaica Pegasus Hotel
02.2020 - 05.2020
- Facilitated reservation bookings
- Assisted with procurement and cost control practices
- Prepared rooms for sale (housekeeping)
Receptionist in Logistics Department
Jamaica Defense Force
07.2017 - 09.2019
- Managed the loading and unloading of products from trucks for accurate stocking in stores
- Conducted regular audits of store inventories to identify any irregularities or inaccuracies in order fulfillment
- Distributed army fatigue to soldiers
Education
Certificate - EKG & Phlebotomy
ABC Training Center
Fordham, NY08-2024
Bachelor of Science - Cruise Shipping & Marine Tourism
Caribbean Maritime University
Kingston, Jamaica11-2020
Associate of Science - International Shipping & Logistics
Caribbean Maritime University
Kingston, Jamaica05-2018
Skills
- Time management expertise
- Document management
- HIPAA compliance
- Appointment scheduling
- Data entry expertise
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Verbal and written communication
Certification
Certified Phlebotomy Technician, National Healthcareer Organization (Oct 2024)
Timeline
ICU Unit Secretary - Per Diem
St John's Riverside Hospital
11.2024 - Current
Optometric Technician
VistaSite Eye Care
05.2024 - Current
Supervisor of Shipping Operations
Optical Solutions International Limited
08.2020 - 07.2023
Internship
The Jamaica Pegasus Hotel
02.2020 - 05.2020
Receptionist in Logistics Department
Jamaica Defense Force
07.2017 - 09.2019
Certified Phlebotomy Technician, National Healthcareer Organization (Oct 2024)
Certificate - EKG & Phlebotomy
ABC Training Center
Bachelor of Science - Cruise Shipping & Marine Tourism
Caribbean Maritime University
Associate of Science - International Shipping & Logistics
Caribbean Maritime University
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