Justin Gose
Waipahu,HI
Summary
Ambitious, career-focused job seeker, with 6 years of automotive technical background, eager to obtain a Service Advisor position to help launch career while achieving company goals. Focused on maximizing customer service through good time management and decision-making abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Automotive Technician
Porsche
Honolulu, HI
06.2017 - Current
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs
- Diagnose and repair various automotive systems
- Perform routine maintenance services on customer vehicles
- Maintained certifications and completed training on systems and components
Automotive Service Technician
Lex Brodie's Tire Co
Waipahu, HI
12.2015 - 05.2017
- Performed four wheel alignment
- Replaced worn parts such as belts, hoses, brakes, shocks, struts and tires
Shift Manager
Pizza Hut
Honolulu, HI
07.2013 - 07.2014
- Positioned skilled staff in key areas throughout shift to optimize department productivity
- Directed and led employees and team members on effective operations, methods and procedures
- Responded quickly and effectively to emergency situations as they arose
- Assisted in resolving escalated customer service issues in a timely manner
Education
Associate of Applied Science - Automotive Technology
Honolulu Community College
Honolulu, HI05.2018
Automotive Technology
Porsche Technology Apprenticeship Program
Eastvale, CA12.2018
High School Diploma -
Kaimuki High School
Honolulu, HI05.2012
Skills
- Punctual and Reliable
- Verbal and Written Communication
- Relaying Complex Information
- Decision-Making
- Problem-Solving
- Troubleshooting and Diagnostics
- Customer Service
Certification
- Bronze Technician, Porsche Hawaii - 2019 to current
- Licensed Safety Inspector - 2022 to current
References
- Doug Mace (PTAP Instructor): ph.909-689-7706
- Dan Mau (Porsche Hawaii General Manager): ph.808-783-8886
- Robert Ramolete (Porsche Hawaii Service Advisor): ph.808-462-2528
Timeline
Automotive Technician
Porsche
06.2017 - Current
Automotive Service Technician
Lex Brodie's Tire Co
12.2015 - 05.2017
Shift Manager
Pizza Hut
07.2013 - 07.2014
Associate of Applied Science - Automotive Technology
Honolulu Community College
Automotive Technology
Porsche Technology Apprenticeship Program
High School Diploma -
Kaimuki High School