Caitlan Berg
Springville,UT
Summary
Skilled communicator, possesses the ability to actively listen, collaborate with others, and set boundaries as well as work with diverse and - at times - difficult clients due to background in mental health work. Excellent at adapting to unforeseen circumstances and problem-solving as needed. Proficient computer skills such as typing, file management, utilizing the internet for research purposes, and communicating digitally. Adept at engaging with coworkers and clients alike, building rapport with people, and de-escalating tense situations. Has experience setting appointments and calling clients.
Overview
2026
2026
years of professional experience
Work History
Peer Support Specialist
Southwest Behavioral & Health Services
Bullhead City, AZ
05.2025 - 10.2025
- Provided support to individuals navigating mental health challenges, fostering a safe environment.
- Facilitated group discussions, encouraging peer engagement and shared experiences.
- Assisted clients in developing coping strategies and resources for daily living.
- Collaborated with clinical staff to ensure continuity of care for clients.
- Educated clients about available services and community resources for mental health support.
- Documented client interactions and progress, maintaining accurate records for treatment plans.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Vocational Trainee
Southwest Behavioral & Health Services
Bullhead City, AZ
10.2024 - 05.2025
- Documented client progress and maintained accurate records in electronic health systems.
- Provided administrative support, ensuring efficient operation of program activities and scheduling appointments.
- Adapted to diverse client needs, demonstrating flexibility and responsiveness in service delivery.
- Gathered, organized and input clinical data using Axiom.
- Kept facilities clean, neat and organized for professional appeal.
- Interacted with a diverse group of clients throughout day to day operations.
Caregiver
Bullhead City, AZ
2016 - 2022
- Assisted family members with daily living activities, ensuring comfort and safety.
- Developed personalized care plans to meet individual needs and preferences.
- Monitored family members' health, reporting changes to healthcare professionals promptly.
- Provided companionship, fostering emotional well-being through engaging conversations and activities.
- Coordinated with healthcare professionals to provide the best possible care daily and ensure care plan was in practice.
- Ensured family members attended appointments and maintained treatment plans.
Daycare Helper
First Baptist Church
Bullhead City, AZ
2013 - 2015
- Assisted in daily activities and routines for children, promoting a safe and engaging environment.
- Supported lead teachers in preparing lesson materials and setting up classroom activities.
- Monitored children's behavior, ensuring compliance with safety protocols and fostering positive interactions.
- Facilitated snack time by managing food distribution and encouraging healthy eating habits among children.
Education
Associate of Arts in Social And Behavioral Science - Psychology
Mohave College
Bullhead City12-2027
GED -
Mohave College
Bullhead City, AZ04-2025
Skills
- Computer skills
- Superb communication skills
- Conflict resolution
- Boundary setting
- Rapport building
- Problem-solving skills
- Effective collaboration and interaction
- Amiable demeanor
- Appointment scheduling
Languages
English
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creating digital artwork using software similar to Photoshop, Illustrator, or Procreate, which is another form of technology I would consider myself proficient in
- I partake in creative writing, which assists in honing skills regarding choice of words and thoughtfulness regarding what I say and how I say it
Timeline
Peer Support Specialist
Southwest Behavioral & Health Services
05.2025 - 10.2025
Vocational Trainee
Southwest Behavioral & Health Services
10.2024 - 05.2025
Caregiver
2016 - 2022
Daycare Helper
First Baptist Church
2013 - 2015
Associate of Arts in Social And Behavioral Science - Psychology
Mohave College
GED -
Mohave College