Caitlin Adams
Bartlesville
Summary
Punctual Administrative Assistant experienced in program management and coordination. Delivered high-impact projects and fostered strong team collaborations through effective communication and work ethic. Adaptable and reliable, excelled in dynamic environments while consistently achieving targeted outcomes.
Overview
11
11
years of professional experience
Work History
Vocational Program Coordinator
Ability Works of Oklahoma
Bartlesville, OK
03.2023 - Current
- Coordinated program schedules, ensuring alignment with organizational goals and stakeholder needs.
- Monitored program progress, identifying areas for improvement and recommending solutions to leadership.
- Facilitated communication between departments to streamline project implementation and resource allocation.
- Developed training materials to enhance staff understanding of program objectives and processes.
- Implemented data tracking systems to evaluate program effectiveness and support decision-making processes.
- Led team meetings to discuss project updates, fostering collaboration and accountability among staff members.
- Mentored junior coordinators, providing guidance on best practices and professional development opportunities.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Administrative Technician
Department of Human Services
Pawhuska, OK
05.2018 - 10.2022
- Delivered exceptional customer service through direct communication with clients and team members.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Greeted visitors and callers daily, addressing inquiries and directing them to appropriate staff for assistance.
- Received and routed incoming calls and correspondence, ensuring prompt and accurate communication with clients and vendors.
- Obtained scanned records and uploaded to database.
- Organized incoming and outgoing mail for efficient distribution.
Direct Care Staff Member
Help Works Inc.
Pawhuska, OK
03.2015 - 05.2018
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
- Administered medications or treatments as directed by physician or nurse.
- Applied clean dressings, stockings or support bandages under direction of nurse or physician.
- Exercised comatose, paralyzed or restricted mobility patients to maintain flexibility and muscle tone.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Transported clients to doctor's appointments and errands.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Education
High School Diploma -
Wynona High School
Wynona, OK05-2013
Skills
- Program management
- Database management
- Microsoft Office Suite
- Administrative support
- Program development
- Office equipment management
- Tech proficiency
- Strategic thinking
- Proactive approach
Timeline
Vocational Program Coordinator
Ability Works of Oklahoma
03.2023 - Current
Administrative Technician
Department of Human Services
05.2018 - 10.2022
Direct Care Staff Member
Help Works Inc.
03.2015 - 05.2018
High School Diploma -
Wynona High School
Education and Training
other