Caitlin Allen

• Assessed clients' needs, developed service plans and monitored progress towards goals, facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met, conducted home visits to assess the safety of living environments for clients, developed individualized care plans with input from clients and their families, collaborated with medical professionals to coordinate treatment plans for clients, maintained accurate case records and documentation according to agency guidelines, attended court hearings as a representative of the organization when needed, participated in interdisciplinary team meetings to discuss treatment options.

• Responsible for over 60 accounts in the Knoxville, Maryville, Lenoir City, TN area, developed relationships with companies, company personnel, vendors, customers and shipping organizations, advised customers on promotions, sales procedures and strategies for maximizing results from company products, gave customers quotes, consulted with customers regarding needs/concerns, interacted with managers to comply with their standards

• Supported students with personalized accommodations, assistance and educational assessments, developed personalized and learning strategies, worked in tandem with teacher to develop customized classroom environment conducive to students' needs, met with autism students and implemented targeted behavioral plans, advised instructor on behavior or issues requiring attention, managed class of special education students, spoke with parents to discuss student progress and coordinate meetings, provided support to special needs department and students, helped students to develop good behavioral habits through positive reinforcement and encouragement as well as discipline and careful use of physical intervention when required.

• Supplied one-on-one attention to each student during group activities, customized small group and individual classroom activities based on differentiated learning needs, personalized educational, behavioral and emotional support, communicated with educators from various grade levels, observed students to help identify potential learning blocks and opportunities for support, prepared instructional materials for classroom activities tailored to support student needs, adhered to ethical principles and standards to protect clients' confidential information, advocated for clients by obtaining information regarding treatment options and clinical status, maintained up-to-date case records with case activity status, participated in meetings and training sessions to boost group effectiveness.

Multiple Ride-Alongs with Officer Dre Jones. Worked in Records