Caitlin Avalone

• Performed troubleshooting and operational diagnostics on mechanical cell door systems to ensure proper function and secure operation.

• Developed excellent communication skills to de-escalate potentially volatile situations.
• Participated in regular training sessions to stay up to date on changes in correctional policies and procedures.
• Enforced institutional rules through verbal warnings, written reports, or physical intervention as needed.
• Responded quickly to disturbances, utilizing appropriate force when necessary, in accordance with departmental guidelines.
• Counseled inmates to respond to legitimate questions, concerns, and requests.
• Conducted regular inspections to maintain compliance with facility regulations.

• Applied structured service protocols to ensure consistent, high-quality care for animals housed in the facility.
• Maintained facility integrity by conducting routine safety inspections and sustaining strict cleanliness standards.
• Performed preventive maintenance on kennel structures, crates, and facility systems to ensure reliability, safety, and continuous operational readiness.
• Recorded and updated operational data for each animal, including feeding cycles, medication requirements, and behavioral metrics.
• Managed inventory levels for critical supplies, such as feed, bedding, equipment, cleaning agents, and medications.

• Oversaw daily kennel operations to ensure efficient workflow, proper resource allocation, and consistent care quality.

• Managed daily operations within the sales department including scheduling shifts, assigning tasks, and setting deadlines.
• Supervised the daily activities of the sales team to ensure tasks were completed.
• Provided training and guidance to new sales personnel on company policies, procedures, and products.
• Coordinated merchandise placement, signing, and inventory control to improve sales.
• Resolved customer complaints promptly to maintain excellent customer relations.
• Answered customers' questions about products and prices.