Caitlin Beauchamp

October 2024 to PresentTelemynd

Client-focused Behavioral Health Advocate experienced in supporting individuals and families, coordinating access to care, and building strong partnerships with healthcare providers and community organizations. Skilled in advocacy, relationship management, service coordination, and providing responsive support to improve the overall client experience.

• Served as primary contact for individuals, families, and community partners, providing education, advocacy, referrals, and timely follow-up, improving access to behavioral health services.
• Provided responsive, compassionate support to individuals and families, helping address questions and concerns while promoting a positive, client-centered experience throughout the care process.
• Collaborated with clinical teams, healthcare providers, military organizations, schools, and community agencies to address concerns, resolve care barriers, and connect individuals with resources.
• Built strong relationships with clients and community partners while gathering feedback, maintaining accurate documentation, and identifying opportunities to improve the overall client experience and quality of service.
• Partnered with internal teams and community leaders to identify service gaps, enhance communication, and support initiatives that improved client satisfaction and continuity of care.

• Delivered standardized Department of Labor (DOL) curriculum on advanced resume writing, civilian job search strategies, federal hiring practices, professional networking, and salary negotiation.
• Supported transitioning service members in identifying career goals, translating military experience into civilian terminology, and assessing education or credential gaps.
• Facilitated instruction through both large-group presentations and small-group breakout sessions in classroom settings on military installations and through virtual platforms.
• Maintained attendance records, tracked participant progress, and completed required classroom documentation and travel expense reports.

• Arranged and confirmed appointments for staff and visitors. and maintained the school calendar efficiently.
• Maintained and organized student records in a secure manner. and ensured confidentiality of sensitive information.
• Instructed students in various subjects, following lesson plans and curriculum guidelines.
• Managed classroom behavior, fostering a positive learning environment for all students.
• Adapted teaching methods to meet diverse student needs and learning styles.
• Implemented educational activities to enhance student engagement and understanding of topics.
• Collaborated with teachers to provide support for special education programs and students.

• Managed front desk operations and ensured smooth patient flow.
• Scheduled appointments and coordinated patient communications effectively.
• Maintained accurate patient records and handled confidential information securely.
• Assisted in insurance verification and pre-authorization processes for patients.
• Trained new staff on office procedures and customer service standards.

Victim Advocate Coordinator/Sexual Assault Response Coordinator 03/10 –12/10

US Army Vicenza, Italy

Provided case management services to victims of sexual assault and domestic violence. Ensured comprehensive advocacy services to

individuals exhibiting a wide range of issues related to being a victim or survivor of sexual assault. Assisted victims in developing safety

plans, conducted a risk assessment and provided emotional support, crisis intervention, and prevention awareness. Accurately and quickly

evaluated the need for immediate victim response and developed an assistance plan. Served as a link between clients and beneficial

community resources and service organizations. Participated in the implementation of the expanded Sexual Assault Prevention and

Response (SAPR) program in the community. Supervised up to 40-unit victim advocates, ensuring all military personnel had access to

confidential resources.

 Ensured overall management of sexual assault awareness, prevention, training, and victim advocacy

 Educated clients and their families about the implications and complexities of domestic violence

 Assisted in the design and delivery of sexual assault prevention programs and provided educational programming to the military

community