Caitlin Beckmeyer
Saint Augustine,FL
Summary
Dynamic leader with proven expertise in project management and customer relations honed at Village Pediatrics of St. Augustine and other notable organizations. Excelled in recruiting top talent and streamlining operations to enhance productivity and customer satisfaction. Skilled in Microsoft Office, adept at budget management, and committed to achieving a positive impact on both team performance and client engagement.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Village Pediatrics of St. Augustine
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered timely and accurate charge submissions.
- Filed and updated patient information and medical records.
- Prepared billing statements for patients and verified correct diagnostic coding.
Manager
Seminars For Less
01.2022 - 01.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager
Starling At Nocatee
05.2019 - 01.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Server
Cimarrone Golf Club
06.2021 - 12.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Physical Therapy
University of North Florida
Jacksonville, FL05-2023
Bartram Trail High School
Saint Johns, FL05-2020
Skills
- Recruiting and interviewing
- Project Management
- Microsoft Office expertise
- Customer Relations
- Workload Management
- Product and service knowledge
- Budget assistance
Timeline
Assistant Manager
Village Pediatrics of St. Augustine
01.2023 - Current
Manager
Seminars For Less
01.2022 - 01.2023
Server
Cimarrone Golf Club
06.2021 - 12.2021
Manager
Starling At Nocatee
05.2019 - 01.2022
Bachelor of Science - Physical Therapy
University of North Florida
Bartram Trail High School
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