Caitlin Briggs
Colchester,VT
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
13
13
years of professional experience
Work History
Inn and Restaurant Manager
Shelburne Farm
04.2024 - Current
- Managing a staff, Keeping the inn always running smoothly Handling problems as they come up, Inspecting rooms prior to guest coming, Time management
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Restaurant Manager
Shelburne Farm
08.2024 - Current
- Running reports and managing staff, Exposing Making sure that the restaurant is running smoothly with guests and service
- Having a good relationship with the kitchen, Handling problems as they come up
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Free Lance Event Coordinator
Various
01.2012 - Current
- Communication liaison and interface between various vendors, artists, and stakeholders
- Maintaining a catering budget while preparing events
- Provided logistical support such as scheduling staff hours and task completion dates for various required tasks
- Managed event execution on day of large-scale events and productions including vendor schedules, artist schedules, and catering schedules
- Designing the landscape of event stages, podiums, seating and vendors.
SASH Coordinator
Cathedral Square
11.2022 - 12.2023
- Facilitated services and programs for residents at Grandway Common
- Conducted one on one visits with residents to determine wellness and service needs
- Managed data entry and record keeping for one-on-one visits with residents
- Ensured transportation and schedules were aligned for residents needing health services.
Instructional Assistant
Winooski School District
08.2021 - 06.2022
- Provide one on one support to students with intensive needs in the classroom
- Assist teachers to deliver lesson plans and instruction to students with intensive needs
- Counsel students of various ages on the autism spectrum during classes and in breakout sessions.
School Counselor
Pathways Academy (McLean Hospital)
08.2019 - 07.2021
- Teach students of various ages in music and music history
- Teach students of various ages in art, vocabulary and physical activity
- Counsel students of various ages on the autism spectrum during classes and in breakout sessions.
Free Lance Lighting Technician and Electrician
Port Lighting
01.2015 - 01.2020
- Maintaining and installing lighting and electrical equipment
- Managed event load in and load out crews
- Maintained many roles throughout the company and took on increasing responsibilities throughout tenure with Port lighting.
Education
B.S. Music, Business, and Industry (MBI) - Sound Engineering
Lyndon State College (Northern Vermont University)
Lyndonville, VTSkills
- Staff Management
- Operations Management
- Pre-shift walk-through
- Point of Sale (POS) system operation
Activitiesleadership
- Twilight Players
- St. Johnsbury Players
- Peer Leading Program at Lyndon State College
- MBI Mentoring Program at Lyndon State College
- Various Choirs
- Event Coordinator for MBI (Haiti Relief Concert)
- Winooski School Theater Program Stage Manager
Timeline
Restaurant Manager
Shelburne Farm
08.2024 - Current
Inn and Restaurant Manager
Shelburne Farm
04.2024 - Current
SASH Coordinator
Cathedral Square
11.2022 - 12.2023
Instructional Assistant
Winooski School District
08.2021 - 06.2022
School Counselor
Pathways Academy (McLean Hospital)
08.2019 - 07.2021
Free Lance Lighting Technician and Electrician
Port Lighting
01.2015 - 01.2020
Free Lance Event Coordinator
Various
01.2012 - Current
B.S. Music, Business, and Industry (MBI) - Sound Engineering
Lyndon State College (Northern Vermont University)