Experienced Food Service Manager with a proven record of accomplishment of overseeing and perfecting food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in supporting high standards of food quality, safety, and customer service.
Overview
16
16
years of professional experience
Work History
Inn at Morro Bay
Bartender
Morro Bay , CA
08.2025 - Current
Proven ability to learn quickly and adapt to new situations.
Developed and maintained courteous and effective working relationships.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
MCA CREATOR/FOUNDER/PRESIDENT
Candles for Kids, Inc.
08.2017 - Current
Organized and facilitated board meetings, strategic planning sessions, and annual conferences
Represented the organization at community events and public forums to promote its mission
Established fundraising strategies to increase financial support for programs and services
LEAD BARTENDER/BANQUET MANAGER/SERVER/TRAINER
Cafe Roma Restaurant
San Luis Obispo, CA
05.2012 - 05.2024
Provided exceptional customer service by greeting and serving guests in a friendly, positive manner
Maintained bar inventory, ordered supplies, and restocked items as necessary
Ensured compliance with all federal, state, local regulations, and safety standards for alcoholic beverages
Supervised other staff members to ensure tasks were completed correctly and efficiently
Managed all aspects of event planning including budgeting, scheduling, vendor selection, management, menu selections, creation, decorations
RESTAURANT OPERATIONS MANAGER
Apple Farm Restaurant
San Luis Obispo, CA
09.2013 - 08.2015
Ensure adherence to health and fire safety regulations and demonstrate proficiency in HACCP
Maintained and monitored food safety standards to ensure compliance with health regulations
Monitored inventory levels to ensure adequate supply of products and ingredients
Trained employees on work standards and company procedures
Advocated for continuous learning by encouraging employees to explore new ideas and concepts
General Manager
Jack in the Box
Pismo Beach, California
08.2010 - 09.2013
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
Established and supported effective communication with staff members to ensure efficient operations
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
Used the companies Voice of the Guest to bring customer service scores to an all time high for my store location
The results occurred the first month I arrived and continued throughout my employment
Education
Associate of Arts - Liberal Arts and Sciences
College of the Sequoias
06.1992
High School Diploma -
Tulare Western High School
06.1990
English Education & Musical Theater
California State University, Bakersfield
Skills
Inventory
Problem-Solving
Computer Literacy
Common Sense
Strong Communication Skills
Restaurant operations management
Staff Management
Schedule Coordination
Customer-Oriented
Full-service restaurant background
Wine Knowledge
Team Management
Labor and food cost control
Organization and prioritization
Catering Coordination
Event Planning
Accomplishments
Established a 501c3 nonprofit organization that provides disadvantaged children with birthday celebrations.
Recognized as 'Hometown Hero of the Week' by KSBY.
Highlighted in the Tribune for philanthropic initiatives.
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